Shipping policy

We provide professional, safe and stable global cross-border shipping services for all functional apparel orders. Functional clothing features thick fabrics, three-dimensional tailoring and hardware accessories. To avoid extrusion deformation, surface friction, dirty marks and damaged accessories during long-distance international transportation, we adopt exclusive industrial-grade packaging standards for all garments.
All products will be strictly inspected, tidily sorted and folded before shipment. Each piece is packaged with thick dust-proof and wrinkle-proof packaging materials, and matched with high-hardness cartons for outer packaging. Effectively prevent garment wrinkling, fabric extrusion, zipper and buckle damage, ensuring that all goods arrive in brand-new condition.

Shipping Fee & Delivery Time

  • Orders under £50: Flat shipping fee of £9.50, estimated delivery within 2–17 working days.
  • Orders £50 and above: Enjoy free standard global shipping, estimated delivery within 3–25 working days.
All orders will be inspected, packed and shipped within 1–3 working days after payment confirmation. Weekends and statutory public holidays are not included in the processing cycle. After the parcel is dispatched, a unique logistics tracking number will be sent to your registered email for real-time logistics inquiry.
All import duties, destination taxes and customs clearance fees incurred by international cross-border orders shall be borne by the buyer. We provide complete and standardized customs declaration documents to assist smooth clearance. All delivery times are estimated values only. Delivery delays caused by customs inspection, logistics peak congestion, extreme weather, policy adjustment and other force majeure factors do not belong to our store’s responsibility scope.
If you receive damaged outer packaging, soiled garments, fabric defects, wrong styles, incorrect sizes or missing items, please contact our customer service within 48 hours after signing for the parcel. Please provide your order number and clear photos or videos of the problem goods. We will verify the situation quickly and provide formal after-sales solutions such as full refund and free replacement to fully protect your legitimate shopping rights and interests.